Knitting, cross stitching, crochet, and haberdashery

Customer Feedback

Here are some lovely comments from our customers, all quotations with permission of the individuals, many thanks:



Dear Janet 

Thank you for my order which arrived on Monday morning.

It was beautifully packed and all the yarn was lovely.

Thank you again and hopefully I will order more from you in the future and also hope to visit your shop in Neath one day.

Thanks again for such great service.

Best wishes, J.A                                                                September 2018


Good  Morning Janet,
Thank you so much for your prompt and efficient service. I am delighted 
with the fine baby wool --- it will be perfect
   for our new little premmie Grandaughter ( she is doing well. ) I will 
take delight making things with the wool,
With regards and best wishes , P.E.                                            April 2018


Hi Janet,
Many thanks for sending my beautifully packaged order which arrived this
morning and for enclosing the very useful patterns. I stumbled upon your
website whilst searching for lighter weight yarn for summer socks and I’m
very glad I did - great service, excellent value, I will definitely be
ordering again.
Kind regards,
J                                                                                                   Feb. 2018




Dear Madam,

I would like to take this opportunity to say thank-you very very much for
the superb service on the recent purchase I made.

I have been looking for a long time for the particular cross stitch I
purchased from you.  The speed of dispatch was impecable.

I will be putting your web-site on my favourites list.

Thank-you once again.

Yours Faithfully

Mrs A C  April 2016


Dear Janet,

I've received my order today and I'm delighted . It was beautifully packaged, I loved the patterns and the knitting needles. Thank you so much. I'm thrilled oh and the yarn is gorgeous .
S W 26/11/14


Thank you for such prompt delivery!!!! Some sites I looked at suggested 5-7 days for delivery. I'm off into hospital next week and will be laid up for a while afterwards. Looking forward to starting my cross stitch, which was a really good price as well!
Thanks again LW 10/11/14


Wool recieved

Thank you for your prompt service


Much appreciated


JW 30th Jan 2014


Hi Janet,

I received my order yesterday, perfectly what I needed and quick too, I can now continue with my project. I surely want to shop with you again.

Many thanks, and all the best

C. 08/11/13


Hi there Janet,

Just wanted to let you know that my order for those Brittany Crochet Hooks,

ALL arrived safe and sound this morning!

I am sooooooooooooooooo pleased with them I just wanted to let you know!!! I

will definitely use you again in the future!

Thank you soooooooooooo much for such a great speedy and friendly service!!

Warm regards

N 19/10/13


Hi Janet,

Wow that was fast arrived today thank you again.

Have a great weekend may the sun last for you over there. :-)

Bout to start the fire chilly here.

Warm regards

C x 19/07/13

Hello Janet, Received wool today. Couldn't wait to get home from work to start knitting!

Gave the family something quick for supper so that I could get started.Knitting up lovely.

Thank you for the order Will visit again Thanks Anna.Wish I could stay home tomorrow!!

A J 13/06/13


Hello Janet,

I received my order today and am so glad to have it. It arrived on my birthday! Thank you for the free patterns you sent. They are very nice.

And thanks for the card regarding Wool 'n' Threads. I think I will subscribe.

Best to you,

J P 22/02/2013


Dear Janet,

I received my order today. Wool is just gorgeus.

Thank you very much.

Wishing you the best in New Year!


27th Dec 2012


Dear Janet,

As a 1st time Customer, I am very pleased with the prices on your web site

and the prompt delivery. Will not hestitate to shop with you again.

AD 19/11/12


Dear Janet,

I have just received my order and would like to say thank you very much for your speedy, efficient and very friendly service. You have provided an excellent service, which I will recommend to others. I will certainly make you my first stop next time I'm looking for knitting and sewing accessories online.

Kind regards.

VW 24/09/12


Hi Janet

The book arrived here this morning. What service!! It was a pleasure doing business with you.

CM 24/09/12


Dear Janet,

Just to let you know that I received my order this morning and I'm very pleased with it. Thank you so much for your excellent service, that's really much appreciated and I look forward to starting my project now. I will certainly bookmark your page and shop again with you!

Very best regards,

TDA 18/08/2012


Dear Janet,

Everything delivered this morning. Delighted with excellent service. Will certainly recommend to friends and order again.

Thanks CM 07/07/2012


Hi Janet

The wool arrived today and I am more than pleased with your service. Thank you.

Warmest regards

RC 27/06/12


Purchasing & Checkout was easy. The postage was reasonable and the yarn arrived quickly and well packaged.

AC 29/01/2012


Once again thank you for your excellent service, received the patterns today.

JE 22/08/11


Just a quick note to say thank you for the swift delivery; can’t wait to get started now.

NG 17/07/2011


Received my order today. Once again, quick delivery and beautifully packed plus the fabric gift.Thank you so much.

Regards JE 27/07/2011


Thank you for quick delivery of the wool, really pleased. Will definitely order again.


JE 18/06/11


Thank you very much for sending a very well packed order which I received

this morning. I think your prices are very good and reasonable, and I will

be checking your website when I need anything in the future.

EM 28/04/11


Hi Janet,

I received my order on Saturday morning and was very impressed with the speed in which you got it to me, I will certainly visit your website the next time I am in need of anything.

 Thank you. Best wishes from DE 28/02/11


Thank you for your help with my order today. Hopefully it will be okay now.

Hope I didn't make you late for collecting your little one(s) from school.

Like Arnie says, I will be back:) as I think I will start to knit again

myself now I am retired. Great site with lots of interesting stuff.

LH 05/11/10


I just wanted to thank you for sending my embroidery kit to me so quickly. I note that the postage actually cost you more than you charged me! I can't wait to get started on my kit.I will definitely use your company again and would recommend you to others.

Thanks again, RC 03/02/10



I received my order today and would like to thank you for the excellent service and prompt delivery. I hope the product will live up to expectations and hope to do business with you in the future.

M R. 19/12/09


Hi Janet,

Package arrived today, that was quick.

Thanks M 12/10/09


Hi Janet,

I picked up the items from the post office (came in yesterday but I

was unable to sign for it due to my getting home late from work).

I am extremely pleased with the items. They are exactly what I had

wanted! I'm using the Hello Kitty items to make some cross stitch

items for my daughter and will be custom making her first Christmas

stocking possibly using some of the designs from the kits.

If there are any other items I need (or want), I will be contacting

you. You have been great to work with and I truly appreciate your

patience and answering my questions.

Take care and thank you again!

C. A. 06/10/09


Thank you for quick response. The goods have arrived and I'm very pleased.

C. N. 06/05/09


Thank you for the speedy dispatch, good received this morning, something to keep me busy over the bank holiday weekend.

Thank you once again, look forward to buying from you again.

N. W. 02/05/09